Web Analyst - ComEd

Location: OAK BROOK, IL, United States
Organization: ComEd
Job ID: 226596
Date Posted: Sep 14, 2020

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Job Description

Description

At Exelon, we've got a place for you!

Join the nation's leading competitive energy provider, with one of the largest electricity generation portfolios and retail customer bases in the country. You will be part of a family of companies that strives for the highest standards of power generation, competitive energy sales, and energy delivery. Our team of outstanding professionals is focused on performance, thought leadership, innovation, and the power of ideas that come from a diverse and inclusive workforce.

Exelon will provide you the tools and resources you need to design, build and enhance a successful career. We are also dedicated to motivating the success of our employees through competitive base salary, incentives, and health and retirement benefits.

Join Exelon and share your passion at a forward-thinking Fortune 100 company. Establish yourself in a place where you can truly shine and create a brighter, more sustainable tomorrow. Energize your career at Exelon!

PRIMARY PURPOSE OF POSITION

This job is responsible for executing a clearly defined digital strategy in line with corporate communications, marketing and customer support initiatives. This position is responsible for evaluating, planning, organizing, managing, and contributing to digital business on www.comed.com, the ComEd mobile app and preference center, in an effort to achieve corporate objectives while ensuring a consistent message and strengthening the company’s position in the online community. This position also performs day-to-day activities including content updates and site maintenance for all company-related internet and intranet sites consistent with the centralized management of all electronic communications and standards.  This position uses content management, portal software and Adobe Creative Suite to manage and deploy the sites it operates.  This job independently works with clients to enhance internal and external communications to meet business goals and improve company’s image and profitability.    

 

Position may be required to work extended hours, including 24 x 7 coverage during storms or other energy delivery emergencies.



POSITION SPECIFICATIONS

Minimum:

- Bachelors degree, preferably in communications, marketing or business administration, plus 3-5 or more years related job experience.

- At least 3 years experience performing website maintenance and/or developing websites, or the equivalent combination of formal education/training/experience.

- Minimum of two (2) years experience using social media tools for blogging, micro-blogging (Twitter), online social interaction (Facebook), online media sharing (YouTube), social media monitoring, and Web site analytics.

- General proficiency in standard software applications:

- Working knowledge of Microsoft Office SharePoint Services (MOSS)

- Microsoft Office
(in particular Outlook, Word, PowerPoint , Excel, and Visio)

- Adobe Creative Suite 4 (or higher)
(in particular: Photoshop, Flash, Dreamweaver, Acrobat)

- XHTML

- CSS

- JavaScript

- Web Traffic Reporting Tools (WebTrends and Google Analytics)

- Basic operating system functions: ability to map drives, ability to install applications, browser operation
(internet Explorer, Firefox, Safari, Chrome)

- Thorough understanding of all social media channels, tools, etiquette, best-practices, and metrics.

- Familiar with industry standard management tools and third-party services such as Jive, Cision, Radian6, Hootsuite, etc.

- Demonstrated superior writing and presentation skills.

- Demonstrated ability to handle a variety of complex communication projects simultaneously on budget and on deadline.

- Demonstrated strategic thinking ability to see the big picture and small details equally.

- General knowledge of the practices, procedures and principles of performance analysis (trending, root cause and gap analysis) benchmarking and audit compliance. Ability to analyze organizational data and problems, interpret and recommend alternative courses of action, and implement intervention strategies to attain performance targets.

- Ability to act with minimum direction to troubleshoot common technical issues related to Web maintenance tasks.

Qualifications

POSITION SCOPE

 

This is an individual contributor position that woks under general supervision and frequently performs non-routine work.  This position is expected to resolve most questions and problems through interaction with internal and/or external stakeholders, executives, directors, managers, and staff across the organization, and refers only the most complex issues to higher levels.   On occasion, may mentor less experienced colleagues.

 

May require working extended hours and/or shift work to support business operations.

 

Requires participation in an Emergency Preparedness role to support storm and emergency activity.


Exelon is proud to be an equal opportunity employer and employees or applicants will receive consideration for employment without regard to: age, color, disability, gender, national origin, race, religion, sexual orientation, gender identity, protected veteran status, or any other classification protected by federal, state, or local law.

VEVRAA Federal Contractor

EEO is the Law Poster
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