Job Description

Description

Be a part of something powerful at America's leading energy provider!

At Exelon, our people are the heart and soul of our business. Whether it's powering lives, supporting communities or collaborating with colleagues, an Exelon employee is talented, compassionate, forward-thinking and inspired. We are a Fortune 200 company united by our values and shared vision for a cleaner and brighter future. We encourage curiosity, value diverse perspectives and we never stop looking for ways to be, work and do better. We know the future is in our hands. That's why we're looking for people like you, who have the power to make a difference.

As the nation's largest utility company, we serve more than 10 million customers through six fully regulated transmission and distribution utilities -- Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (ComEd), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco). All 18,000 of us are committed to delivering safe, reliable and affordable energy to our customers, strengthening our communities, supporting a clean energy future and reducing our impact on the changing climate.

Our people are empowered to evolve and advance their careers in an open and inclusive environment. We pride ourselves on being the kind of place where people want to come, stay and grow -- whether that's in the role and path they start in or in new and exciting career opportunities across our business. We know that investing in our employees' futures strengthens ours, which is why we offer competitive compensation, incentives, opportunities for career path changes, and health and retirement benefits.

PRIMARY PURPOSE OF POSITION

This is an entry level position for the Distribution System Operator job family. Optimize the practices, policies, procedures and programs to operate the Electric distribution system in a safe, reliable and efficient manner with the welfare of employees, customers, the public and shareholders in mind. Follow established operating practices and procedures as they relate to customer restoration. Perform system restoration during storms and emergency events. Perform the work of receiving, recording, routing, dispatching customer calls, information, orders, and emergency calls. Serve as the tagging authority by leading and directing the application of the safety tagging procedures. Execute limited line clearance orders by confirming and directing the placement of tags. Lead, direct and supervise associates in restoring customers and safely clearing and restoring equipment. Recognize and reinforce strong performers. Take appropriate administrative actions to address weak performers. Control and operate equipment on the primary electric distribution system. Respond to all electrical service interruptions involving distribution equipment. Respond to electrical service interruptions including power quality, safety concerns, all outage categories at the distribution level. Maintain and apply a working knowledge of the Exelon Management Model for business controls and meet management's expectation for conducting effective business. Position requires the ability to work extended hours, rotating shifts, weekends, and holidays and overtime on regularly scheduled days off to support operations, including 24 x 7 coverage during storms or other energy delivery emergencies.

PRIMARY DUTIES AND ACCOUNTABILITIES

• Dispatch and, if necessary, acquire additional qualified resources to address electric emergencies 
• Dispatch electric planned and emergent work under the direction of the shift manager. Provide adequate ticket comments regarding outage characteristics in the OMS system. 
• Acquire additional electric crews to support emergent repairs of the distribution electric system. Keep supervisors informed of abnormal system conditions, major customer outages and equipment related problems 
• Keep supervisors informed of abnormal system conditions, major customer outages and equipment related problems. Maintain operating log, interruption reports and associated records to accurately record system status and sequence of events. 
• Plan, schedule and load all work for all qualified workers into their mobile data terminals. 
• Draft work requests and work orders for electrical distribution system equipment in need of repair. 

JOB SCOPE

• Functional control over various operating, construction, testing, customer and contractor groups in the performance of limited electrical switching, repair, testing and related work activities involving lines, transformers, and other equipment under the jurisdiction of the Distribution Shift Manager. The different groups include overhead operating, overhead and underground maintenance and distribution testing.
• The consequences of operating errors or improper system operation could cost the company millions of dollars in direct, indirect and intangible costs such as the loss of customer good will, damaged company equipment, damaged customer equipment and damage to the company's public image.
• Independent judgment is essential in making the real time decisions necessary to maintain the integrity, reliability and security of the Exelon Utilities distribution system.

Qualifications

• Two year Associates degree with a concentration in engineering or technology related field. OR high school degree with 4 years' experience in a relevant experience OR one year internal Exelon experience performing DSD1 related work.
• Ability and willingness to progress to higher Distribution System Operator job classifications.
• Excellent written and oral communication skills
• Ability to sit and stand for extended periods of time. Must have the ability to differentiate between and recognize specific colors on computer schematics that relay important system configuration information.
• Demonstrated analytical skills and judgment
• Demonstrated ability to respond to emergencies and manage stressful situations while shifting between multiple tasks.
• Ability to work shift work
• Candidate must receive a 'Recommended' result on the System Operator / Power Dispatch (SOPD) test to be eligible for consideration

Bachelor's Degree in engineering, technology, math, or business, with a heavy technology curriculum.