Manager of Energy Efficiency Programs

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Location: OAK BROOK, IL, United States
Organization: ComEd
Job ID: 245240
Date Posted: Dec 13, 2022
Job: Marketing

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Job Description


Be a part of something powerful at America's leading energy provider!

At Exelon, our people are the heart and soul of our business. Whether it's powering lives, supporting communities or collaborating with colleagues, an Exelon employee is talented, compassionate, forward-thinking and inspired. We are a Fortune 200 company united by our values and shared vision for a cleaner and brighter future. We encourage curiosity, value diverse perspectives and we never stop looking for ways to be, work and do better. We know the future is in our hands. That's why we're looking for people like you, who have the power to make a difference.

As the nation's largest utility company, we serve more than 10 million customers through six fully regulated transmission and distribution utilities -- Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (ComEd), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco). All 18,000 of us are committed to delivering safe, reliable and affordable energy to our customers, strengthening our communities, supporting a clean energy future and reducing our impact on the changing climate.

Our people are empowered to evolve and advance their careers in an open and inclusive environment. We pride ourselves on being the kind of place where people want to come, stay and grow -- whether that's in the role and path they start in or in new and exciting career opportunities across our business. We know that investing in our employees' futures strengthens ours, which is why we offer competitive compensation, incentives, opportunities for career path changes, and health and retirement benefits.


ComEd Assist in the development, delivery, and management of residential energy efficiency programs as part of an ICC approved energy efficiency portfolio to ensure cost recovery and minimize performance risk. Manage the process of 'Request for Proposals' and awarding of contracts to subcontractors and vendors delivering energy efficiency programs to residential customers. Coordinate with other ComEd departments providing program logistic support. Verify that products, services, and energy savings are delivered as required. Monitor, track, and provide necessary program performance data for measurement and verification purposes. Delivers operational excellence across all areas of implementation including financial responsibility, program effectiveness, and program performance. Responsible for the attainment of individual and team goals. Demonstrates behaviors that promote a safe work environment, continuous improvement, and diversity through an awareness of inclusiveness of thought and ideas.

Position may be required to work extended hours, including 24 x 7 coverage during storms or other energy delivery emergencies.


  • Participate in the development of residential energy efficiency programs including evaluation of energy efficiency measures, design of programs, outreach to stakeholders and the market place, and filing of requirements. 
  • Manage the process of procuring services from subcontractors and vendors specializing in delivering energy efficiency programs to residential customers. This includes issuing Request for Proposals (RFP), evaluating responses, identifying best offers, obtaining legal review, coordinating with Supply Services, and awarding contracts. 
  • Provide ongoing oversight of providers. Develop performance metrics applicable to each individual energy efficiency program and in conformance with the overall portfolio. Conduct regular subcontractor and vendor meetings and obtain progress reports to ensure expectations. Track performance and provide feedback and corrective actions as necessary. 
  • Manage all program communication and outreach needs. Work with Marketing to make certain that all messaging is accurate. Recruit residential partners such as retailers, builders, energy raters and auditors, and other trade allies for market outreach. Conduct training as needed to expand the program delivery network. 
  • Demonstrate operational excellence by developing and meeting timelines and achieving results within assigned budget. Develop metrics, forecast and any other measures related to the success of the programs. 
  • Prepare program status reports to accurately monitor progress toward program performance and financial goals. Ensure that Accounts Payable (invoice review, verification and check creation) and Accounts Receivable functions (audit billing) are managed according to applicable Corp. Policies and Procedures and comply with appropriate accounting and Sarbanes Oxley rules. 
  • Create and sustain and environment that fosters the company's corporate values. Drive continuous improvement in quality and productivity of employees through the Performance Management process. Counsel, develop, direct, evaluate and instruct employees. 
  • Create and sustain an environment that fosters ComEd corporate values. Drive continuous improvement in quality and productivity of employees through the Performance Management Process. Counsel, develop, direct, evaluate and instruct employees.Participate in all aspects of the program implementation including evaluation of energy efficiency measures, program design, portfolio management, developing processes for program execution and developing outreach to channels that will provide services to customers. Work with Marketing promotions, Evaluation, Account Management and other teams to design a portfolio that maximizes performance.


  • Assist in planning, and subsequently implement and manage energy efficiency programs as part of a portfolio approved by the Illinois Commerce Commission (ICC). Fulfill the day-to-day requirements to serve customers participating in energy efficiency programs.
  • Hire and provide daily oversight of various sub-contractors and program fulfillment vendors.
  • Hire and supervise/manage program implementation team.
  • Develop the necessary performance metrics and track them to ensure that programs are delivered according to ICC rules and regulations to ensure cost recovery. Ensure that Company exposure to litigation risk is minimized.
  • Manage all customer relations' issues arising out of energy efficiency programs.
  • Provide data analysis and subject matter expertise in responding to ICC requests or implementation of ICC orders. This includes annual reporting of results.
  • Number of personnel managed (direct): 3-6, (indirect): numerous contractors and vendors delivering programs.



  • Bachelor's degree in Business or Engineering or related discipline
  • 8 - 10 years relevant experience, with at least 7 years energy conservation / energy efficiency work experience
  • A demonstrated ability to work within established budgets and deliver promised results
  • A thorough understanding of regulatory oversight, utility cost recovery mechanisms, as well as regulatory energy efficiency and conservation requirements (e.g., ICC approved energy efficiency portfolio)
  • An ability to communicate with and coordinate with a wide variety of professionals ranging from engineers to vendors, to subcontractors


  • Advanced degree in business or engineering or related discipline
  • Program and contract management experience




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